We are committed to protecting your privacy online.
We created our Privacy Policy("Policy") in order to demonstrate our firm
commitment to protecting the privacy of our shoppers.
Questions regarding
this Policy should be directed to.
sales@ihealthtree.com
Security Issue
Question : What kind of security do you use?
Answer : We use the Stronghold secure server, currently the second best
selling secure server software, and in our opinion, technically the best
product. It supports industry-standard 128-bit SSL encryption.
About Security...
All online transactions at Yahoo! Stores are handled with industry-standard
SSL encryption.
When you enter your credit card number into the order form, it is transmitted
across the Internet in an encrypted (scrambled) form, then decoded when
it gets to us.
For added security, we also encrypt the credit card number when it is stored
on disk, and when we forward it to the merchant.
If you are not the kind of person who worries about being hit by lightning
as you're crossing the street, you probably don't have to worry that your
credit card number will be intercepted on the way to a secure Web site.
According to CNN,
"The prevalent
opinion...is that on-line credit card use is actually no riskier for consumers
than traditional "low-tech" transactions."
We order products online
all the time, both as a company and as individuals. When we use a credit
card to buy something online, we feel at least as safe as we would using
one in a store or restaurant.
What
information does iHealthTree.com collect from you?
In order to better provide you with numerous products and services, We
collect two types of information about its visitors: Personally Identifiable
Information and Non-Personally Identifiable Information. Our primary goal
in collecting information from you is to provide you with a smooth, efficient,
and customized experience while using our site.
Non-Personally
Identifiable Information
This refers to information that does not by itself identify a specific
individual. We gather certain information about you based upon where you
shop on our site in several ways. This information is compiled and analyzed
on both a personal and an aggregated basis. This information may include
the Web site's Uniform Resource Locator ("URL") that you just came from,
which URL you next go to, what browser you are using, and your Internet
Protocol ("IP") address. A URL is the global address of documents and
other resources on the World Wide Web. An IP address is an identifier
for a computer or device on a Transmission Control Protocol/Internet Protocol
("TCP/IP") network, such as the World Wide Web. Networks like the web
use the TCP/IP protocol to route information based on the IP address of
the destination. In other words, an IP address is a number that is automatically
assigned to your computer whenever you are surfing the web, allowing web
servers to locate and identify your computer. Computers require IP addresses
in order for users to communicate on the Internet, browse and shop.
Shopping
We collect IP addresses for the purposes of system administration, to
gather broad demographic information, to enable ads to be served on our
site, to report Non-Personally Identifiable Information to our advertisers,
and to monitor the level of activity on our site. We collect information
from visitors to our site regarding the URLs they came from, their IP
addresses, domain types (e.g., .com or .org), the browser type used to
come to the site, the country, state and telephone area code where their
servers are located, the pages of our site that visitors viewed during
their visit, and any search terms entered on our site.
Ordering
When you order from us, we collect personally identifiable information
from you. If you order one of our products or services, we will collect
and maintain your name, e-mail address, billing address, shipping address,
telephone number, product selections, credit card or other payment information,
order number, referring URL, IP address and a password. We collect this,
and other information, as disclosed in this Policy, in order to fill your
order, to communicate with you about your order and to send you promotional
materials via email. Before confirming your order, you will have the opportunity
to review the product order form and make changes and additions to the
information it contains and these changes will be automatically kept for
future use. We do not accept Walk-in or will call orders. All
walk-in or will call will only be accepted with advance arrangement.
Online
Surveys and Polling
In order to improve our services to you, we ask some of our customers
to voluntarily complete surveys, which may be collected by an independent
third party. Individual survey answers are confidential, although Non-Personally
Identifiable Information is collected and disclosed to third parties.
If you do not wish to participate in a survey, simply decline to participate
when asked.
Contact
Information and Third Party Data
If you contact iHealthTree or our customer service representatives by
telephone, e-mail or letter, we may keep a record of your correspondence
or comments. If you report a problem with our site, we may collect such
information in a file specific to you. If you contact us through our
feedback area or by calling one of our customer service representatives,
we may ask for your name and e-mail address in order to send you a reply.
If other users or third parties send us correspondence about your activities
or purchases on our site, we may keep the information in a file specific
to you.
Surveys
and Polling
We use a third party surveyor to run optional surveys for iHealthTree.com.
That surveyor collects Non-Personally Identifiable Information for the
sole purpose of providing reports to ihealthtree.com about our shoppers'
interests and opinions.
Fulfillment
The information collected by iHealthTree.com is used only for the limited
purposes of processing orders, keeping you informed about your order status,
for statistical purposes, for improving our site and its performance,
to serve ads, and to notify you of products or special offers that may
be of interest to you. We will disclose your Personally Identifiable Information
to third parties to charge your credit card, fill your order, deliver
your order, and provide customer service.. For example, we must release
your credit card information to the card-issuing bank to confirm payment;
and release your address and telephone information to the delivery service
to deliver products that you ordered.
Other
Parties
We may release account information when we believe that such release is
reasonably necessary to enforce or apply our Terms and Conditions or to
protect the rights, property, and safety of iHealthTree.com, our users,
or others. If customers do not pay us for products ordered, we may submit
their account information to a third party collection agency.
Services
Provided on Our Site
Except as otherwise stated in this Policy, at present iHealthTree.com does
not disclose its customers' Personally Identifiable Information to other
merchants.
Compliance
with Service of Process or Law Enforcement
Occasionally iHealthTree.com may be required by law enforcement or judicial
authorities to provide Personally Identifiable Information to the appropriate
governmental authorities. We will disclose Personally Identifiable Information
upon receipt of a court order, subpoena, or to cooperate with a law enforcement
investigation. iHealthTree.com fully cooperates with law enforcement agencies
in identifying those who use our services for illegal activities. We reserve
the right to report to law enforcement agencies any activities that we
in good faith believe to be unlawful.
What
security precautions are in place to protect against the loss, misuse,
or alteration of your information?
At iHealthTree.com you can be assured that your personal and account information
is secure, consistent with current industry standards. The importance
of security for all Personally Identifiable Information associated with
our customers is of utmost concern to us. Our secure servers protect the
information using advanced firewall technology.
When
you access your account information, the information is kept on a secure
server.
All of the customer data we collect is protected against unauthorized
access by physical security means.
Email
Service:
